Frequently Asked Questions

How much will it cost?

Harrison TileEach project is different, so it’s impossible to give a cost estimate, until we have had an initial conversation to discuss the project, desired materials, your timeline to completion, and so on. In general, the process is:

  • We meet with you to discuss the project and review the job site. During that time we will take measurements and take note of any special requirements.
  • After the initial discussion, we will have some additional homework to do, such researching material costs or other options.
  • Within 2-3 days, we will provide a written proposal, including cost estimate, by email.

Do you charge for estimates?

Estimates are provided at no charge.

How do I set up an appointment for an estimate?

Contact us for an initial conversation, and at that time we can arrange a meeting at the job site for a thorough review of the project.

How and when do I pay for the job?

After you review the initial proposal, there may be further refinement required, based on open questions, changes to project scope, and so on. After we agree on the proposal, the customer will be asked to sign a contract and provide a 10% deposit. A project will not be scheduled until we receive a signed contract and deposit. An additional 10% payment will be required at the time the project work is started. Depending on the size of the project, additional progress payments may be required while work is in progress. In this case, we will provide a schedule of payments against progress. Final payment of any outstanding amount is due at the time the project is completed.

What forms of payment do you accept?

We accept all payments by check.

Are your workers insured?

Yes, all workers are insured. We are licensed and bonded.

How far in advance do I need to schedule with you for the job?

In general, we can start a project about 4 weeks after the initial contract is signed. This may vary based on the time of year, projects already committed, etc. If a scheduled project is cancelled or delayed, we may have an opening sooner.